Effective Communication

Engineering context

Employees in any industry, including the engineering profession, need business communication skills. The ability to articulately, rationally and courteously interact with other members of a team directly influences productivity, output and the overall wellbeing of those who work within an organisation.

This half-day workshop will help participants communicate more effectively with colleagues, managers and clients. It will introduce the skills needed to share ideas successfully with various stakeholders.

Upon completion, participants will understand various types of interpersonal communication, communication styles, and be able to adapt messages to suit the audience and identified communication channel. 

Pre-workshop requirement

Prior to attending this workshop, participants are required to complete a self-paced learning component. This will consist of 1 – 2 hours of online activities to introduce participants to the theories and concepts covered during the workshop and must be completed three business days before the workshop.

To ensure participants attending a session are prepared for the workshop, they cannot be substituted three working days beforehand.

Build your Chartered competencies

This training course builds skills and knowledge in the following Engineers Australia Chartered status competencies*:

3. Responsibility for engineering activities
8. Communication

Learn more about Chartered Status.

*Completing this course does not automatically guarantee a competency, it provides participants with the underpinning knowledge required to develop specific Chartered competencies.

Access to the online component will be sent to all registered participants one week prior to the workshop taking place.

Related courses

This course can be combined into a full-day course with:

Online delivery now available

This course can be delivered online as part of our Virtual Workshop program. Adapted for the online learning environment, our Virtual Workshops are interactive and outcomes-based.

Content, duration and format can also be customised for corporate clients through our Tailored Training services.


Effective Communication


"This was by far the most engaging and beneficial course I have attended. I highly recommend Alison and will be suggesting we engage her for our team's professional development." - Steve, 2019

"Excellent course from the viewpoint that the instructor is a psychologist. She was able to open us up to the drivers of the message receiver."  - Adam, 2019

"The whole course was great, it taught a lot of useful skills that I was unaware of" - participant, 2019

"Engaging, informative and facilitator had great structure" - David, 2019

Book a Public Session
Request In-house    
Enquire now

For postal registrations, please download the pdf version of our registration form here.
If you are unable to attend the above dates, please contact to discuss upcoming dates.

We can bring this course direct to you and your organisation. For groups of six or more we provide cost-effective, customised and outcome-focused in-house training.

Find out more about how we can help you and your team by completing an enquiry form or calling us on +61 3 9321 1700.

Is this course for you?

This course is aimed at people in the early stages of their engineering career. Associate Engineers, Engineers, Graduate Engineers, Project Officers, Consultants, Technicians or Technical Officers may find it particularly useful. 


Your facilitator for this course

This workshop is facilitated by leading business educators, Alison Jardie and Grace O’Malley.

Alison Jardie is a professional facilitator and coach, a psychologist and a Master Practioner in Neuro Linguistic Programming (NLP). She has over 20 years’ experience working with groups and individuals in a learning and development context. Alison has been responsible for leading large teams and organisational interventions, as well as designing and implementing successful, innovative and award-winning developmental programs.

Grace O’Malley has worked as a leadership, management and learning consultant for 10 years and specialises in leadership management and facilitation. She has worked in a wide range of organisations from small NGOs, Government, Corporate and private businesses; in health, engineering, vehicle, housing, community services and education sectors. Grace uses a mix of realistic experiences and case studies to engage participants during her workshops. In addition to a Bachelor of Education, Grace has a Diploma of Training and Assessment Systems, Certificate IV Training and Assessment, and an Advanced Diploma of Management.