Business Communication

Engineering context

Employees in any industry, including the engineering profession, need business communication skills. The ability to articulately, rationally and courteously interact with other members of a team directly influences productivity, output and the overall wellbeing of those who work within an organisation.

This half-day workshop will help participants communicate more effectively with colleagues, managers and clients. It will introduce the skills needed to share ideas successfully with various stakeholders.

Upon completion, participants will understand various types of interpersonal communication, communication styles, and be able to adapt messages to suit the audience and identified communication channel. 

Pre-workshop requirement

Prior to attending this workshop, participants are required to complete an online component. This will consist of 1 – 2 hours of online activities to introduce participants to the theories and concepts covered during the workshop and must be completed three business days before the workshop.

To ensure participants attending a public session or an in-house session are prepared for the workshop, they cannot be substituted three working days beforehand.

Build your Chartered competencies

This training course builds skills and knowledge in the following Engineers Australia Chartered status competencies*:

3. Responsibility for engineering activities
8. Communication

Learn more about Chartered Status.

*Completing this course does not automatically guarantee a competency, it provides participants with the underpinning knowledge required to develop specific Chartered competencies.

Access to the online component will be sent to all registered participants one week prior to the workshop taking place.

Business Communication
Book a Public Session
Request In-house    
Register now
$ 295.00 - Non-member
$ 280.25 - EA member
Select the date, location and number of attendees for your public session.
For postal registrations, please download the pdf version of our registration form here.
If you are unable to attend the above dates, please contact to discuss upcoming dates.

We can bring this course direct to you and your organisation. For groups of six or more we provide cost-effective, customised and outcome-focused in-house training.

Find out more about how we can help you and your team by completing an enquiry form or calling us on +61 3 9321 1700.

Is this course for you?

This course is aimed at people in the early stages of their engineering career. Associate Engineers, Engineers, Graduate Engineers, Project Officers, Consultants, Technicians or Technical Officers may find it particularly useful. 


Your facilitator for this course

Jarrod Benson has provided business and communication training for the past 15 years for a variety of business, tertiary education and arts organisations. Jarrod delivers fundamental change in communication and attitudes through an energetic, and activity-based facilitation style informed by a professional career in the performing arts. Jarrod has taught at Melbourne University, La Trobe University, Swinburne University and Theatre Training Research Program, Singapore.